Terms and Conditions

1. Scope of application

The following terms and conditions apply to all orders via our online shop.

2. Contracting party, conclusion of contract

The purchase contract comes with chluu.

By placing the products in the online shop, we submit a binding offer to conclude the contract. You can initially place our products without obligation into the shopping basket and correct your entries at any time before submitting your binding order by using the corrective aids provided for this purpose in the order process. The contract is concluded by clicking on the order button to accept the offer via the goods contained in the shopping basket. Immediately after the order has been sent, you will receive a confirmation by e-mail.

3. Contract language, contract renewal
The language available for the contract is German. (partially english)

The contract text is not stored by us.

4. Terms of delivery

In addition to the indicated product prices are still shipping costs. You will find more information about the amount of the shipping costs in the offers.

We deliver only by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

5. Payment

The following payment methods are available in our shop:

Payment in advance
If you choose the payment method of payment, we will call you our bank account in separate e-mail and deliver the goods after payment received.

PayPal
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register, authenticate with your access data and confirm payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction is automatically executed by PayPal immediately afterwards. You'll get more information during the ordering process.

6. Proprietary reservation

The goods remain our property until full payment.

7. Transportation damage

If goods are delivered with obvious transport damage, please report such faults immediately to the delivery company as soon as possible and contact us immediately. The non-compliance of a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the freight carrier or the transport insurance.

8. Warranty and Guarantees

Unless expressly agreed otherwise below, the statutory right of non-liability shall apply.

The period of limitation for claims for defects in the case of used goods shall be one year from delivery of the goods.
The above limitations and deadlines shall not apply to claims due to damages caused by us, our legal representatives or vicarious agents

In case of injury to life, body or health,

In case of intentional or grossly negligent breach of duty as well as fraudulent intent,
In the case of violation of material contractual obligations, the fulfillment of which allows the proper execution of the contract at first and on whose compliance the contractual partner may regularly rely (cardinal obligations)
In the context of a guarantee promise, if agreed or
As long as the scope of the Product Liability Act is in force.
Information about any applicable additional warranties and their exact terms can be found at the product and on special information pages in the onlineshop.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

In case of injury to life, body or health,

In case of intentional or grossly negligent breach of duty,
In the event of guarantee promise, if agreed, or
As long as the scope of the Product Liability Act is in force.
In the case of a breach of essential contractual obligations, which is only permitted by the contract to be carried out at regular intervals, and which the contractual partner may regularly rely on (the liability of the contracting party) by slight negligence of us, our statutory representatives or vicarious agents, the liability shall depend on the foreseeable liability Damage that is typically expected to occur. In addition, claims for damages are excluded.

10. Dispute Resolution
The European Commission provides a platform for online dispute settlement (OS), which can be found here http://ec.europa.eu/consumers/odr/.
We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer sacking agency.

GTC is created with the Trusted Shops Rechtstexter in cooperation with Wildebeuger Solmecke Rechtsanwälte.